Carrier Ductless Heat Pump Models: A Quick Primer

West Temp offers a variety of ductless heat pumps from Carrier and other industry-leading brands. See what’s available below.

Carrier Ductless Systems

Ductless systems are becoming an increasingly popular choice in homes throughout Canada. One of the main benefits is that ductless heat pumps employ the same heating and cooling processes as traditional HVAC systems but without the need for ductwork.

Often referred to as "mini-splits," these systems operate by linking a single outdoor unit to one or more indoor units using flexible refrigerant tubing. As a result, they are easy to install in virtually any location. Furthermore, since ductless units are positioned directly in the room, they provide precise temperature control, improved energy efficiency, and cost-effective year-round comfort.

West Temp is the Nanaimo-area Carrier dealer and expert, and a heat pump brand we highly recommend. We have found Carrier products to have the quality, reliability, and price points that many of our customers are looking for.

One of our favourite things about the Carrier brand is their range of products. In their ductless heat pump range, Carrier offers three levels to meet the needs of any ductless installation:

  • Infinity Series: Carrier's flagship product line, the Infinity series is ultra-efficient and features a wide temperature range.
  • Performance Series: Our most commonly installed line of heat pumps, offering a fantastic balance of performance and price.
  • Comfort Series: Perfect for less-demanding installations, the Comfort line is a great fit for many homes on Vancouver Island.

We'll explore the models within Carrier's three heat pump lines in more detail below.


Carrier Infinity Series: Outdoor Unit

38MPRB Heat Pump with Basepan Heater

This single-zone system offers exceptional energy efficiency with a maximum SEER2 of 28.5 and HSPF2 of 18, ensuring premium energy savings. When combined with the 40MPHB indoor unit, it becomes ENERGY STAR® certified, boasting a SEER2 rating of up to 28.5 and 18 HSPF2.

The 38MPRB outdoor unit, equipped with a built-in basepan heater, guarantees year-round comfort. It maintains consistent cooling capacity even in extreme temperatures ranging from -30°C to 50°F. Moreover, its heating capability remains exceptional, operating at 100% efficiency from -30°F to 30°F, making it suitable for a wide range of climates.

Carrier Infinity Series: Indoor Unit

40MPHB High Wall Indoor Unit

The Infinity Series indoor high wall unit is exceptionally quiet and seamlessly pairs with specific single and multi-zone ductless systems. The 40MPHB is incredibly versatile, capable of accommodating various applications, whether it's a 38MPRB single-zone system or a 38MGRB multi-zone system.

When it comes to control, the 40MPHB indoor unit offers built-in Wi-Fi for remote control from virtually anywhere or compatibility with third-party thermostats when the 24V Interface is installed. Additionally, the High Wall unit features a Relative Humidity Sensor for personalized humidity level adjustments, ensuring more comfortable air. It also includes an occupancy sensor that detects the presence of a person in a room and can direct airflow either towards or away from that individual, enhancing the overall comfort and efficiency of the system.


Carrier Performance Series: Outdoor Units

38MARB Single-Zone Heat Pump

This compact ductless model, suitable for retrofit applications, delivers energy savings with a SEER2 of 28.1 and HSPF2 of 12.4. Installation is straightforward, requiring only the connection of wires and piping between the indoor and outdoor units, making it an excellent choice for those seeking premium energy efficiency.

38MBRC Single-Zone Heat Pump

The 38MBRC heat pump is a single-zone system that offers enhanced energy savings with a SEER2 of up to 19.8 and HSPF2 of 10.2. Ductless systems are naturally cost-effective to operate, and this unit is further optimized with an inverter that adjusts to the output load, resulting in a more efficient system throughout the year.

It performs well in a wide range of outdoor temperatures, with a cooling range up to 54°C and a heating range down to -30°F, ensuring comfort regardless of the outside temperature.

38MGRB Multi-Zone Heat Pump with Basepan Heater

For those living in ductless homes or converted spaces, the 38MGRB multi-zone heat pump offers year-round comfort. With up to 23.9 SEER2 for cooling energy savings and 10.5 HSPF2 for heating energy savings, this system can efficiently cool in hot summer weather and provide warmth in the colder months.

As a multi-zone heat pump, the 38MGRB supports up to five indoor units, all managed by a single, efficient outdoor Inverter compressor unit, ensuring quiet comfort in multi-space applications.

38MGHB Multi-Zone High-Heat Heat Pump with Basepan Heater

Similar to the 38MGRB, the 38MGHB multi-zone heat pump is another excellent choice for ductless or converted spaces. It provides year-round comfort with up to 26 SEER2 for cooling energy savings and 10.3 HSPF2 for heating energy savings, even when the temperature drops to -15°C (with the appropriate system size and combination).

This system also supports up to five indoor units, all operated by a single, efficient outdoor Inverter compressor unit, ensuring quiet comfort in multi-space applications.

Carrier Performance Series: Indoor Units

40MBCQ Cassette Indoor Unit

This discreet cassette indoor unit seamlessly fits into your overhead space, delivering quiet comfort. It's compatible with both single and multi-zone ductless systems, and the 40MBCQ cassette blends harmoniously into your overhead space. This cassette unit also offers the convenience of a handheld remote with temperature-sensing capabilities and allows you to customize your comfort with three fan speed options.

40MCCAQ One Way Cassette Indoor Unit

When it comes to retrofit or modernization projects, the Carrier Performance Series 40MCCAQ cassette fan coil is an ideal choice. Its compact design allows easy installation between joists, ensuring quiet and efficient comfort. It's compatible with both single and multi-zone ductless systems, includes four fan speeds, and features a temperature-sensing handheld remote for precise temperature control and fewer temperature fluctuations.

40MBDQ Ducted Indoor Unit

The Carrier 40MBDQ ducted indoor unit is compatible with both single and multi-zone ductless systems. This unit is designed to fit seamlessly in-ceiling, under the floor, or vertically in the wall, and offers the convenience of a temperature-sensing handheld remote, allowing you to customize your comfort with three available fan speeds.

40MBFQ Floor Console Indoor Unit

The Carrier Performance Series 40MBFQ Floor Console is the ideal addition to your new or renovated space, delivering quiet and efficient heating and cooling comfort. This traditional floor console is a key component of a single or multi-zone comfort system, providing the convenience of a temperature-sensing handheld remote and customizable control with three available fan speeds.

40MAHB High Wall Indoor Unit

Designed for high wall installations, this indoor unit is compatible with both single and multi-zone ductless systems. A popular option, the 40MAHB High Wall indoor unit can be paired with the 38MARB single-zone heat pump or with the multi-zone 38MGRB heat pump.

40MBAB Air Handler Unit Ductless System

This versatile unit is designed to replace existing furnaces that use air ducts to connect to a ductless system, providing the flexibility needed to operate as a single-zone system or create a multi-zone environment. By seamlessly integrates with traditional ducted systems and outdated gas furnaces, you can benefit from the advantages of ductless systems. As an installer, we love how you can install the unit in four different positions to maximize flexibility within any space.


Carrier Comfort Series: Outdoor Units

38MHRCQ Single Zone Heat Pump

The 38MHRBQ heat pump provides premium energy savings with a SEER2 of up to 21.5 and HSPF2 of 9.4 for cooling and heating, respectively. It rapidly delivers responsive heating and cooling, making it the ideal solution for affordable, space-saving comfort.

When paired with a Carrier high wall indoor unit, the 38MHRBQ is the perfect choice for room additions, converted spaces, or any area where your ducted system falls short in providing comfort.

38MHRCC Air Conditioner

The 38MHRCC air conditioner-only unit offers premium energy savings with a SEER2 of up to 20.5. It quickly provides relief from summer heat and is the highest efficiency model in this series, ideal for affordable, space-saving comfort.

When combined with a Carrier high wall indoor unit, the 38MHRCC can make a significant difference in spaces like room additions, converted areas, or wherever a ducted system may not provide adequate comfort.

Carrier Comfort Series: Indoor Units

40MHHAQ High Wall Indoor Unit

This high wall indoor unit is tailor-made for high wall installations and is fully compatible with both single and multi-zone ductless heat pumps. The 40MHHAQ high wall ductless indoor unit strikes a perfect balance between affordability and efficiency, making it a dependable choice for heating and cooling new or converted spaces.

The 40MHHAQ offers the convenience of a handheld remote with temperature-sensing capabilities and allowing you to have precise control over your comfort. With four available fan speeds and adjustable louvers that can be set to move or remain stationary, this unit ensures a personalized and comfortable environment.

40MHHAC High Wall Indoor Unit

Engineered for high wall installations, this indoor unit is specifically compatible with single-zone ductless air conditioners in the Comfort Series. The 40MHHAC high wall ductless indoor unit is an excellent choice for cooling in new or converted spaces.

This model comes equipped with a user-friendly handheld remote that senses the temperature, giving you complete control over your comfort. Additionally, you can select from four available fan speeds and adjust the louvers to your preference, either in motion or stationery, ensuring a personalized and comfortable cooling experience.


Which Carrier Ductless System is Right For You?

The decision of which Carrier ductless system is right for you ultimately depends on your specific needs and preferences. Whether you're considering the flexibility of a multi-zone system, the discreet and space-saving qualities of high wall units, or the versatile performance of ceiling cassettes and floor consoles, Carrier offers a range of options to suit your requirements and budget.

To make an informed choice and explore the ideal ductless solution for your home, homeowners in Central Vancouver Island can contact West Temp Heating & Cooling. As the Nanaimo-area Carrier dealer, we're ready to provide you with a free estimate and help you find the perfect Carrier ductless system for year-round comfort.

Don't hesitate to reach out and take the first step towards efficient, personalized HVAC solutions!

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