Frequently Asked Questions

Common questions about HVAC and more, answered by the heating and cooling experts at West Temp.

Top FAQs

  • What’s a good SEER rating for heat pump on Vancouver Island?

    The recommended SEER rating for a heat pump in Vancouver Island depends on several factors, including the local climate, the size and layout of the building, and the desired level of energy efficiency. In general, Vancouver Island has a mild coastal climate, with relatively mild winters and warm summers, which makes it well-suited for heat pump systems.

    In British Columbia, the minimum SEER rating for new heat pumps is 14. However, for greater energy efficiency and cost savings, it is recommended to choose a heat pump with a SEER rating of at least 16. Heat pumps with higher SEER ratings can provide even greater energy efficiency, but they may come with a higher upfront cost.

  • What size central air conditioning system do I need?

    The size of the central air conditioning system you need depends on the size of your home, the number of rooms, the amount of insulation, and the climate in your area. A professional installer can perform a load calculation to determine the correct size of the system.

  • What is the lifespan of an HVAC system?

    The lifespan of an HVAC system varies depending on factors such as usage, maintenance, and quality of installation. Generally, a well-maintained system can last 10-15 years, but it is important to have a professional inspect the system regularly to ensure it is running at peak performance.

  • How often should I have my gas furnace serviced?

    It’s recommended to have your gas furnace serviced once a year by a professional HVAC technician to ensure optimal performance and efficiency.

  • Can a gas fireplace be used during a power outage?

    Most gas fireplaces require electricity to operate, so they won’t work during a power outage. However, some models have battery backup systems that allow them to operate without electricity.

  • Can I perform HVAC maintenance myself?

    While there are some HVAC maintenance tasks that you can perform yourself, such as changing air filters, it’s generally recommended that you hire a professional HVAC technician to perform more complex tasks such as cleaning coils or inspecting ductwork.

  • How do tankless hot water systems work?

    Tankless hot water systems work by heating water on-demand as it flows through the system. When you turn on a hot water faucet, cold water is drawn into the system and heated by a heating element or burner. The hot water is then delivered to your faucet, showerhead, or appliance.

  • Do I need permits for gas installations in my home? Who handles the permitting process?

    Gas permits are typically required to ensure that gas installations comply with safety and building codes.

    A gas homeowner permit is required for many kinds of home alterations. This includes, but is not limited to:

    • installing or replacing all gas appliances such as a furnace, water heater, fireplace, boiler, range or cooktop;

    • installing or replacing gas piping or vent systems; and

    • installing built-in gas barbecues.

    In Nanaimo, gas and electrical permits are issued by Technical Safety BC, and you can learn more about the process via their website.

    The team at West Temp will be able to guide you through the permitting process (including applying for permits on your behalf), so the best thing to do is start by requesting a quote to discuss your specific needs.

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